This lets you recall, replace or delete the messages sent. You can try to recall the message from the recipients by using the Recall This Message feature in Microsoft Outlook. Another possibility is to use a built-in recall feature like Virtru. So, you have checked and double checked, and your email is sitting there in the ' Sent ’ tray. If you sent an email to the wrong recipient, then an honest apology will probably be the best solution and can even build trust with the recipient. If you’ve forgotten to add an attachment just send it with an explanation. Solution: If you can’t recall your email, the best thing you can probably do is write an apologetic follow-up email. Scenario 4: As the recall function works only with Outlook, it won’t work if you’re sending it to someone who uses Gmail, for example.Scenario 3: The recall fails as well if the message is redirected in a public folder.From the Message tab, select Actions > Recall This. Selecting the message so it appears in the reading pane won’t allow you to recall the message. You must double-click to open the message. Open the message that you want to recall. However, if there are any rules or filters activated and Outlook redirected it to a specific folder, your recall will fail. Procedure to Recall a Message in Outlook. Follow the process below: In the folder pane on the left of the Outlook window, choose the Sent Items folder. Scenario 2: Recalling an email is only possible if the message is still in the inbox of the recipient.That’s why you need to act quickly if you detect any mistakes in your email. Scenario 1: Unfortunately, the recipient has already opened your original email and therefore it’s not possible to recall it.
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The following are 4 reasons why the recall may not work and, more importantly, instructions about how to overcome these issues. Note: If you want to replace the message, simply select the second option, compose the new message, and click Send.Īs simple as it sounds to recall an email, unfortunately, it does not always work.
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